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Help Center
Managing my cards and cards transactions
General
General
Can I change the delivery address after ordering a card?
My card could not be delivered? Can I get a new one?
How do refunds or approved chargebacks work on my Credit Card?
How can I order my Qonto card ?
What are the payment and withdrawal limits for my Qonto card?
How many cards can I have with my Qonto account?
Does Qonto handle cash and can I pay using signature authorisation?
What is the difference between the budget limit over a calendar month and 30 rolling days?
What is Instant card and how to use it?
How can I add money to my account for the first time?
How can I approve a card request?
How long does it take to receive a card?
How can I suspend/unsuspend a card ?
What are the different Qonto cards?
What are virtual cards and how to use them ?
How can I upgrade my card?