How do I use the expected payment date on my client invoices?

  • Updated

Know when your clients are likely to pay with the expected payment date on your client invoices. Qonto automatically predicts when each invoice is likely to be paid based on your client's payment history, and you can always adjust it manually. Plan your invoice follow-ups and understand your client payment behavior better for better strategic decisions.

This date also feeds directly into the Cash flow Management section, giving you a consolidated and accurate view of your upcoming income.

The expected payment date is available to Owners, Admins and Managers with client invoicing permissions on the 💻 web app only.

 

Why don't I see an expected payment date on some invoices?

Qonto generates a prediction only once a client has paid at least 3 invoices. Until then, no expected date is displayed. From their third paid invoice onwards, the prediction appears automatically on all subsequent invoices for that client.

☝️ Expected payment dates are not calculated for imported invoices.

If no predicted date is shown, you can still set one manually at any time, as described in the section below.

 

How do I set or change the expected payment date?

You can override a predicted date or add one manually when none is shown:

  1. Go to Client invoices.
  2. Open the invoice and click the expected payment date field, or the due date if no expected date is displayed.
  3. Select the date you expect to receive payment.
  4. Click Save to confirm.

Your manually set date replaces the prediction and is immediately reflected across the app.

💡 For example, if a client lets you know they'll pay on the 15th, set the expected payment date accordingly. Qonto will display that date both in Client invoices and in Cash flow Management.

 

Is the expected payment date linked to Cash flow Management?

Yes. The expected payment date on your client invoices is the same date shown in the Cash flow Management section for incoming payments.

Any update made in either location, whether in Client invoices or in Cash flow Management, is automatically synced across both pages.