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How to download and update Qonto’s mobile app?

  • Updated

You can access your Qonto account and features on your mobile, by downloading our application. The Qonto App is available on Android and iOS systems.

💡  Ensure that your device is running the latest available version of the Operating System (OS) and that the Qonto app is updated to the latest version for optimal performance, compatibility, and security.

 

I have an Android device

How do I download the Qonto App?

You can download the Android Qonto App from the Google Play Store.

How do I update the Qonto App?

  1. Open the Google Play Store on your device.
  2. Tap on your profile icon and select Manage apps & device.
  3. Under Updates available, find the Qonto app and tap Update.

What is the minimum Android version necessary to use the Qonto App?

  1. Go to the Qonto App page on the Google Play store
  2. Scroll down to the About this app section, and click “→” to open the details.
  3. At the bottom, under Android needs, you will find the minimum version required.

How do I update my mobile’s Android system (OS)?

To update your Android OS, follow Google’s official instructions, which can be found on their support page.

 

I have an iOS device (Apple)

How do I download the Qonto App on my iPhone and iPad?

You can download the iOS Qonto App from the App Store.

How do I update the Qonto App?

  1. Open the App Store on your device.
  2. Tap on your profile icon at the top of the screen.
  3. Scroll down to see pending updates.
  4. Find the Qonto app and tap if an Update is available.

What is the minimum iOS version necessary to use the Qonto App?

  1. Go to the Qonto App page on the App Store.
  2. Scroll down to the Information section.
  3. Under Compatibility, you will find the minimum iOS version required.

How do I update my mobile’s iOS system ?

To update your iOS system, please refer to Apple's official instructions, which can be found on their support page.

What happens if my device's operating system is too old?

If your OS is too old, you may not be able to download or update the Qonto app due to compatibility and security issues with newer features. Try updating to the latest OS version available. If updates aren't possible, consider using a different device to maintain compatibility and security.

I don’t need a mobile application, can I log in to my account on a computer only?

While you can access your Qonto account on a computer through our website, you will still need a mobile device with the Qonto app to confirm Strong Customer Authentication (SCA) notifications. The app on a mobile device is necessary to complete certain sensitive actions and fully use our services.