How does the forwarding email address work?

For optimized management of digital receipts and supplier invoices, you can forward them directly to Qonto by email. We'll automatically match them with their corresponding transactions when possible, so you no longer need to add them manually.

This smart routing ensures your documents go exactly where they belong, making your workflow cleaner and more organized.

☝️ This feature is available on all plans and only for outgoing payments.

What about paper receipts? If they have been uploaded to your Qonto application after December 2020, they can be stored and certified with the same legal value as your digitized receipts. Read this article to learn more.

How does it work?

When a supplier emails you an invoice or receipt, you can forward it directly to your company’s unique Qonto email addresses.

You can find these addresses on your Qonto web application, under Settings > Document forwarding. You have two email addresses available for forwarding documents:

1. One to forward receipts to be matched with transactions (format: receipts-xxx-xxx@inbox.qonto.com).
   • Use for: Receipts and expense documents to be matched with existing transactions
   • Where it goes: Automatically matched with corresponding transaction when possible, or in the Document review section where we will suggest possible match transactions
   • Best for: Day-to-day receipts, expense reports, transaction justifications
2. One for invoices to be paid (format: pay-xxx-xxx@inbox.qonto.com)
   • Use for: Supplier invoices that need to be paid
   • Where it goes: Directly to your Supplier invoices section, ready for payment processing
   • Best for: Bills to pay, vendor invoices, payment requests
   • Quick access: You can also find this email address directly in your Supplier invoices section

Our algorithm detects this information automatically and pairs the receipt with its corresponding transaction. It then magically appears in your Qonto application! As an added bonus, the VAT is detected and applied to the transaction in Qonto automatically 😉

For receipts contained in the email body instead of an attachment (an Uber receipt, for instance), we convert it to a PDF and associate it with the transaction.

What are the steps after I submit a receipt to Qonto via email?

When you forward an invoice to pay-xxx-xxx@inbox.qonto.com:

1. Qonto processes the invoice and extracts payment details (amount, supplier, due date, etc.)
2. Invoice appears in Supplier invoices:
   • The invoice lands directly in your Supplier invoices section, ready for action
   • All extracted information is pre-filled for you
3. Take action:
   • Pay immediately - Process the payment right away
   • Schedule payment - Set a future payment date (useful for managing due dates)
   • Create payment request - Request approval before paying

💡 Your invoices are organized and ready to pay in seconds, with full flexibility on timing and approval workflows.